Startup Greeting Missing after Marshmallow 6.0 Update
I have only had my Turbo 2 for a month and had the same issues as everyone else with the update failing on March 11. I decided to use the Verizon Software Update Assistant on my PC and was able to update to 6.0, but it literally took about 6 hours to download before the update could begin, not sure why.
Anyway, now that I am updated, I no longer have my startup greeting message that I did through Moto Maker when I customized the phone. It is the initial screen you see when you turn on the phone and appears above the Motorola logo.
I both did an online support chat and also called Motorola, and they were no help. I also did a chat session with Verizon, they really tried to help, but came up with getting a warranty replacement, but it would not be customized, so why do that.
Anyone else have the same issue? If so, any luck in resolving it?
I have only had my Turbo 2 for a month and had the same issues as everyone else with the update failing on March 11. I decided to use the Verizon Software Update Assistant on my PC and was able to update to 6.0, but it literally took about 6 hours to download before the update could begin, not sure why.
Anyway, now that I am updated, I no longer have my startup greeting message that I did through Moto Maker when I customized the phone. It is the initial screen you see when you turn on the phone and appears above the Motorola logo.
I both did an online support chat and also called Motorola, and they were no help. I also did a chat session with Verizon, they really tried to help, but came up with getting a warranty replacement, but it would not be customized, so why do that.
Anyone else have the same issue? If so, any luck in resolving it?