Got the messed up screen on my X. Screen flickers and then I get lines all over it. This started today and hasn't gone away.
Went to the verizon store and spent an hour and a half with tech support and customer service on the phone.
After going through their dog and pony show of useless troubleshooting (including a FACTORY RESET!) they decided my phone had problems.
They said they'll send me a replacement phone when one is available. BUT they want me to prepay for it!
Are you kidding me! I just paid $200 for this phone 6 days ago and now to fix it another $300! $500 in 6 days really verizon? They did give me a free month for all my troubles, but thats not what I want, I want a ******* phone that works!
Stay tuned, I'm not gonna settle for that and I will raise hell.
Also might consider returning it, and you better believe I won't be getting charged a ****ing restocking fee!
Sorry so long, just pissed.
Went to the verizon store and spent an hour and a half with tech support and customer service on the phone.
After going through their dog and pony show of useless troubleshooting (including a FACTORY RESET!) they decided my phone had problems.
They said they'll send me a replacement phone when one is available. BUT they want me to prepay for it!
Are you kidding me! I just paid $200 for this phone 6 days ago and now to fix it another $300! $500 in 6 days really verizon? They did give me a free month for all my troubles, but thats not what I want, I want a ******* phone that works!
Stay tuned, I'm not gonna settle for that and I will raise hell.
Also might consider returning it, and you better believe I won't be getting charged a ****ing restocking fee!
Sorry so long, just pissed.