Help with my Verizon note 3

[rockrchic923]

So I have had a signal problem for about a week. In two different rooms of my house I either drop from 4G to 3G or drop to no signal at all. I hadnt had an issue up until right about a week ago, but I haven't downloaded anything new. I am using my old sim card from my note 2 and I am wondering if I should switch out to the new card that came with it or if I should take my phone into a Verizon store.

Anyone else having issues with their signals or have any suggestions for me to try?

Thanks

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[Tysonsaurus]

I'm sure you've tried restarting the phone? Mine has been working the same as my note 2 buy I'm also using the sim card that came with my note 3.

Posted via Android Central App

 

[Adawg1203]

So I have had a signal problem for about a week. In two different rooms of my house I either drop from 4G to 3G or drop to no signal at all. I hadnt had an issue up until right about a week ago, but I haven't downloaded anything new. I am using my old sim card from my note 2 and I am wondering if I should switch out to the new card that came with it or if I should take my phone into a Verizon store.

Anyone else having issues with their signals or have any suggestions for me to try?

Thanks

Sent from my SM-N900V using AC Forums mobile app

Does this happen outside of your house? If not, I would not assume it's your device. That sort of thing can happen in homes. I do not think you have a signal problem it may just be the transmission cannot get to certain rooms in your home. I would use Wifi instead....

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[Gator352]

As long as my Note 3 works in the bathroom on wifi, 3G, or 4G LTE....I'm good.

 

[dpham00]

Try your note 2 in the same locations to see if you still have problems.

Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro

 

[ccpopham]

Put the Sim card in that came with the note 3. The Sim card has been upgraded. There is another thread where someone took their note 3 back to Verizon and the rep told them to keep the note 3 Sim and put in their note 2 cause it had been improved.

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[rockrchic923]

Okay I think I may change the sim card and see what that does. Now for the stupid question, do I just put in the new sim card and it will activate itself or do I need to call Verizon and have them activate it?

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[dpham00]

Call Verizon to activate the sim. There will be directions that comes with the sim

Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro