Important update...
As I posted a few times this week, I've had a number of conflicts after Marshmallow update. These are mainly excessive battery draining, screen usage VERY HIGH, unable to enable some controls and a few that were automatically disabled by the phone itself. Most of the issues were power and screen related.
After a number of calls this week to VZ, finally got a savvy tech who cared. He reached out to his Samsung liason at VZ and after reviewing my specs and documented issues, the tech came back to me and said...
There have been problems with the Marshmallow update not completely erasing the Lollipop OS. Remnants have caused the problems I've been experiencing. Others too have similar problems.
We tried on two of my computers to do a VZ Repair but the phone would not allow the process to continue.
So... VZ will be sending me another Note 5, fully checked out by Samsung and with Marshmallow fully installed.
I've spent well over twenty hours this week on the problems emanating from the MM update. I told VZ that I expect some good credit to come from this, and they usually oblige.
Problem with Android, which I've been on for years,vyou have three entities involved. Verizon, Samsung, Google. You can talk to the first, but forget about the other two.
Honestly, this update... a real pain in the you know what.
And, once I get the replacement phone, I've got to spend hours,getting it up all over again. Ridiculous!