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  1. Thread Author  Thread Author    #1  

    Default "Samsung Updates" quirk

    Hey everyone. I've been having an issue with my S4 for the past few months and it's been driving me nuts.

    Once a week, give or take, there is an icon in my notification bar for "Samsung Updates" saying that there are apps with updates available. When I tap the icon it vanishes but nothing ever happens. There is no way for me to manually open that app and I have no idea why it behaves that way or if it's an issue other users have encountered.

    To my knowledge this has not caused any real issues with my phone and is simply an annoyance and a mystery to me.

    Any input is appreciated. Thanks!
  2. #2  
    Golfdriver97's Avatar

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    Default Re: "Samsung Updates" quirk

    Quote Originally Posted by Jalamala View Post
    Hey everyone. I've been having an issue with my S4 for the past few months and it's been driving me nuts.

    Once a week, give or take, there is an icon in my notification bar for "Samsung Updates" saying that there are apps with updates available. When I tap the icon it vanishes but nothing ever happens. There is no way for me to manually open that app and I have no idea why it behaves that way or if it's an issue other users have encountered.

    To my knowledge this has not caused any real issues with my phone and is simply an annoyance and a mystery to me.

    Any input is appreciated. Thanks!
    It may be a conflicting data error for the updates. You can try clearing cache and see if it helps. Give this a try, it should work for the S4: [Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2.

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
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  3. #3  

    Default Re: "Samsung Updates" quirk

    I had the exact same situation. It started after an update, maybe the 4.3. As far as I could tell, it was not doing either any good or any harm. I wasn't using any Samsung apps that I knew of anyway. Before taking any drastic steps, you could see if the following works for you as it did for me: From the Home screen, tap Menu > Settings > More > Application manager. Scroll to the right till you get the All column and let it populate. Scroll down to Samsung Updates, tap it, and tap the Turn off button. That will add it to your list of Turned off apps. After I did that, it never bothered me again, and I've had no problems with the phone.
  4. Thread Author  Thread Author    #4  

    Default Re: "Samsung Updates" quirk

    Clearing the cache from the recovery menu did not fix it, sadly. Instead I have simply disabled the app. Seems like a Samsung issue they need to fix with a phone update at some point.

    Thanks for the replies guys!
  5. #5  

    Default Re: "Samsung Updates" quirk

    If you had installed the Samsung Apps on your device, the 4.3 update killed it, so the notification doesn't have an active associated app to handle the Update notification action. So you need to re-install the Samsung Apps. You can do it from the following link...

    Note: Open the link with the default browser, as it doesn't seem to play nice with Chrome.
    "Some see the glass as half-empty, some see the glass as half-full. I see the glass as too big."
    - George Carlin

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