I recently noticed a couple light scratches on the screen when I went to install a screen protector after looking at it with a flashlight. I know theres no way to remove them and I don't know how they got there as I'm very careful with it and never dropped it. My question is will verizon exchange it for a new one even though I've had it over 2 weeks? How will they address this issue being I have asurion insurance but I don't know their policy or if they have any fees I'll have to pay. Sorry for the rant but I've been really bummed about it I'm pretty anal when it comes to things like my phone or computer mainly expensive items...even my bike those 3 things Im kind of ocd about. If you have had similar experiences or dealt with asurion Please Help. Your insight is greatly appreciated.
- 04-30-2014, 10:52 PM #3
- 04-30-2014, 10:59 PM #4Android4life
- 1,049 Posts
Wanted to add that if it is just cosmetic damage, then it is cover-able by warranty possibly too if it is a manufacturing issue.
- 05-01-2014, 04:46 AM #5
- 05-01-2014, 04:46 PM #6
Mine also had a very small micro scratch less than 1mm out of the box that could only be seen with bright sunlight.
This isn't an actual scratch, but just a wearing off of the oleophobic coating. You can buy some online and apply it and it will go away
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- 05-01-2014, 05:20 PM #7
Sorry to hear but I feel like AC should a sub-forum for "Issues" because honestly I hate that I see threads like this, forced to read it and next thing you know my OCD kicks in. LOL
This is why I didn't keep my hTc One M8, there's a thread about loose volume rockers and it got to my head.
- 05-01-2014, 05:24 PM #8
- 05-01-2014, 05:27 PM #9
- 05-01-2014, 05:36 PM #10
- 05-01-2014, 05:57 PM #11
- 05-02-2014, 07:04 PM #12
It's not worth trying to put on a screen protector. I wasted 4 out of 5 of mine left and I ended up scaring my poor old Grandmother as I went berserk but no matter what I did it had dust and looked like crap even doing it in the bathroom using a steamy shower. My Nexus 5 will be in a TPU case but screw the screen protector.
Sent from my Nexus 5 using Tapatalk
- 05-02-2014, 10:22 PM #13
- 05-03-2014, 05:55 AM #14
Also, Tempered Glass doesn't seem to bubble from dust. You'll see the dust at certain angles but its definitely no where near as frustrating as the plastic film.
Samsung Galaxy S5 (Verizon)
- 05-03-2014, 08:24 PM #15
- 05-03-2014, 10:37 PM #16
- 05-03-2014, 10:44 PM #17
- 05-03-2014, 10:47 PM #18
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