Email sync issue

[smoothrunnings]

Hello,

I have a S6 Edge that I have been using for a while that has my Gmail and company Exchange ActiveSync email on it. Recently I have noticed that my company email only sync's when I open the email app and doesn't update me in real-time. I have setting the settings on the account and its set to Auto push.

Any know how I can resolve this?

Thanks,

 

[Tech-Newb]

Is your power saving mode turned on? Try turning it off. And try going to settings > battery > optimize battery usage > all apps and find your email app, and turn the toggle off. It whitelists your email app from dozing.

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