I've literally had my phone for a few hours and while setting it up, twice my back button did not work or would light up!?
Same with the folder button. I would touch the screen, it would then light up, but still would not do anything?
Only after pushing the home button several times and waiting a few minutes did it work again.
This has happened 3x times in 4 hours.
I'm coming from an S5, so I totally understand how the buttons are supposed to work. Never once had this issue with my S5.
My question is, will I be able to go back to the store I bought it from and have it exchanged for another?
I purchased it at a Tmobile retail store.
I really hope I can. I don't want to dover and over and end up passing up any window I have for a return/exchange.
Thank you in advance for any insight!
Same with the folder button. I would touch the screen, it would then light up, but still would not do anything?
Only after pushing the home button several times and waiting a few minutes did it work again.
This has happened 3x times in 4 hours.
I'm coming from an S5, so I totally understand how the buttons are supposed to work. Never once had this issue with my S5.
My question is, will I be able to go back to the store I bought it from and have it exchanged for another?
I purchased it at a Tmobile retail store.
I really hope I can. I don't want to dover and over and end up passing up any window I have for a return/exchange.
Thank you in advance for any insight!