Something is definitely suss with my battery or what it is reading. I took it off the charger and it immediately became 98%. Then it became 96%. I put it back on the charger and my phone isn't giving an estimated charging time. Wtf...
Good luck hopefully they don't charge you for a hardware issue...let us know what happens. I had no issues dealing with my carrier for a swap, you shouldn't either. If there's any expenses the carrier should cover them, especially since the device is still very new.
Posted via the Android Central App
Samsung were literally completely and utterly useless. They kept telling me I would need to get a proof of purchase for their technicians to even take a look at my phone even though I repeatedly told them that I don't have a proof of purchase as my phone is on a contract. Like what the hell. They told me that they wouldn't even look at my phone without it. I said I didn't appreciate the fact that they were making me run around for them and jump through hoops just to get a phone that wasn't functioning correctly checked out. I said I had gone with Samsung and that I had never had such ridiculous issues with apple when I had had my phone with them and they should want to be the ones to help me and not the other way around. The fact that they told me that I may have to pay for the phone to be fixed when it's a battery issue and I have only had the phone four months is ridiculous. So much for a twelve month warranty
I went to the Telstra store last week and told them I keep missing calls when I'm on 4g but my data works fine. The Telstra guys were actually really good and offered me a temporary replacement device so they can ship it to Samsung to get it fixed. My problem is I got the phone straight from Samsung so I couldn't even take them up on the offer. The thought of dealing directly with Samsung makes me puke.
dreaming of electric sheep