Hi guys, I'm new here
my sister bought a tab s 10.5 two weeks ago. at first the battery seemed to be ok.
two days ago my nephew dropped the tablet from like a meter and it landed on his feet and also hit the rug.It was in a case, and i worked with it for a few minutes and everything looked fine.
today my sister said her tablet's battery drains fast and the percentage is acting weird. it was at %50 and then it changed to %75. Battery lasts for like two hours.
I thought it may be a software problem so i went into odin mode and tried wiping cache and user data, and performing a factory reset. but it didn't help. I also thought it may be because of the magnetic case, so i removed the case but no luck.
The tablet's acting weird. When the battery is really low instead off turning itself off, it kind of reboots itself.
Last night i plugged it in and it was in charge for like 6-7 hours, but it was charged to %12 in the morning.
I also found out that she used her Galaxy S2 phone adapter to charge the tablet.The adapter works fine with her phone.
What do you think is causing this problem? Is it the Galaxy S2 adapter or is it because of the drop? Or is it just a faulty device?
thank you for your kind answers.
my sister bought a tab s 10.5 two weeks ago. at first the battery seemed to be ok.
two days ago my nephew dropped the tablet from like a meter and it landed on his feet and also hit the rug.It was in a case, and i worked with it for a few minutes and everything looked fine.
today my sister said her tablet's battery drains fast and the percentage is acting weird. it was at %50 and then it changed to %75. Battery lasts for like two hours.
I thought it may be a software problem so i went into odin mode and tried wiping cache and user data, and performing a factory reset. but it didn't help. I also thought it may be because of the magnetic case, so i removed the case but no luck.
The tablet's acting weird. When the battery is really low instead off turning itself off, it kind of reboots itself.
Last night i plugged it in and it was in charge for like 6-7 hours, but it was charged to %12 in the morning.
I also found out that she used her Galaxy S2 phone adapter to charge the tablet.The adapter works fine with her phone.
What do you think is causing this problem? Is it the Galaxy S2 adapter or is it because of the drop? Or is it just a faulty device?
thank you for your kind answers.