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Someone should REALLY tell VZW that Verizon has bought the 45% stake that Vodafone owned. The information on their website is obviously inaccurate and should be corrected. Our Story | Verizon Wireless | Verizon Wireless Should we call customer service? /sarcasm Everything else you said...

Contact executive relations if that doesn't work.

The sales rep that you talked to at the store is correct. This is how it appears on my bill since I switched to share everything.

I switched to the new plans because I don't use much data and like the unlimited voice and free MHS. Prior to the change I was putting off calling people till after 9. I broke even on my bill.

We've always paid a month in advance for Verizon. This isn't anything new.

You missed the point. Their sanity is irrelevant.

As of July 2011 Massachusetts charges sales tax on the full retail price of the phone.

UPS isn't any better based on my experience.

This is how its supposed to work when you transfer an upgrade. You upgraded your phone but renewed his contract. You shouldn't have any problems activating it on your line.

I really don't understand why everyone is calling customer service to activate their phones. Follow the instructions to do it online and you won't have any problems keeping your unlimited data (as long as your pre-ordered before the 28th).

There's really no need to go to the store or call customer service to activate a pre-ordered phone. Just save yourselves the aggravation and do it online.

I've been sending and receiving all morning. No problems here in NY.

I would have called the police. The rep essentially stole your phone.

This is normal. All of my android phones on vzw have done this.

Wait till the Galaxy Nexus is released. Go to the store and play with them both. Then make your decision.

That too. :)

I never connect my phone to a public WiFi network for this very reason. I never gave it a second thought.

I upgraded on a consumer account.

I upgraded a few months ago on a 1 year contract. I had to negotiate it through executive relations but I still got it.

Link? So the rest of us can know what your talking about.