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It's with Rogers here in Canada. It's a company phone with InTune Company Portal active, so not sure if that's pertinent. 1. It doesn't format my MicroSD (a Sandisk of compatible size). When I insert it, a notification appears telling me it needs to be formatted. When I accept and it begins...

Got it from work, it's not Telus branded if that's what you mean. Thanks

Canadian here, and this Motorola update just showed up this morning. I'm being careful about installing new updates, this one only notes: Android Security - Includes the updates of Android security patches until October 1st, 2016 Stability Improvements - Includes changes that fix bugs and...

The problem has exposed itself - SD card not being detected. During this whole process I'm thinking the connection was just wavering hence the issues. I knew from the start that integrating the SD card or whatever would be a bad idea. I'll have to bring it to Motorola. Thanks for your help.

Screen is using most of the battery, and Android OS is using most of the memory but I obviously haven't used many apps. I got an error bringing up one of them, reading : Application Error The connection to the server was unsuccessful. (file:///android_asset/www/index.html) I suppose I could...

I haven't installed anything recently, so I guess... I'm SOL. Are there good scan or diagnostic apps out there that can observe what's going on as I reproduce the error?

The same problem didn't occur on the system apps, though youtube takes longer to open than it used to even in safe mode.

Didn't work Also another odd thing, just today (this freezing thing's been happening a couple days) after rebooting, some apps aren't available for a minute or so after booting up. Just happened, where after leaving it for a moment after the boot up completed, I tried a podcast app which it...

I don't believe I did anything. I haven't downloaded any new apps recently or visited fishy sites etc. If I leave an app for a couple moments it will eventually get to a "App isn't responding" message and if I tap wait it will eventually work. Is there some way I can figure out what's going...

Interesting. Well thanks all! I would like to use it internally, and fortunately my media player of choice has a wifi sync option between the desktop app and android app, but unfortunately with almost 9000 music tracks, it will take hours and hours to transfer my stuff that way. Guess I'll bite...

Is it odd that this seems very strange to me? I'm feel like pretty much every smartphone ever has let you transfer items directly via USB from a PC, but if you integrate an SD card you're no longer allowed to? So if I have 60GB of music on my PC that I want on my phone, I must either keep the SD...

Thanks. But if so, would that mean there's no way to transfer things from my PC to my phone? That can't be right...

Moto X Play, Marshmallow SanDisk Ultra 128GB microSDXC Windows 8 PC I recently finally sorted out the 'adopting' process and now when hooked up by USB, my computer shows the whole 100+GB of storage with phone and SD combined. However now when browsing through the phone's files from PC, every...

Well - I did the factory reset and it's working now! ...except, I have a new problem :( I used their new feature to set the SD card as 'internal' so that I could store my Audible data on it, and when I hook up to my PC, I can transfer things to the regular internal memory, but not the SD card...

My problem seems to be similar to these, but just off. My SD is set to 'internal' or whatever, and when I connect by USB to my PC (either by File transfers mode or Photo transfer) it just shows "Internal Storage" of 10GB. My sd card is 128GB. I have a Moto X Play and the SD card was recognized...

Hi, thanks for sticking with it! Did the first bit with the Moto app (no change) and the Device Administrators menu shows Android Device Manager and Nova Launcher with their boxes checked. Android Device Manager "Allow Android Device Manager to lock or erase a lost device" Nova Launcher...

No change - even tried Safe Mode again because I figure it must have been an app (only got six that were very popular) or Nova, but not luck. I guess we might be down to factory reset... thanks for your help anyway! Sorry to pretty much waste your time! If it happens again or something, I'll...

Yep I was required each time I visited the security menu to enter my PIN. I changed to pattern, now I have to enter that to go into the security menu, but the phone still won't lock. I've tried on two different PCs, three total USB cables. Is the 'cache partition wipe' different than the "clear...

I'm running 6.0 Made the Screen Lock icon, but it did the same, just turning off the screen essentially. Power button still just wakes it up with no PIN required. About the USB, neither the PC or phone react, other than the phone's battery indicator getting the lightning bolt indicating...

Sorry, just had to pull up an account to keep replying I think, so I am thread author fyi. Tks again - not sure what could be causing this!