Pictures In Text Messages Fail To Download

[Scott_LAN]

There are times when I receive pictures in text messages that fail to download when I click the "download" button in the text messages. What is the cause for this (if anyone else is experiencing this) and how can I correct this? Is there a work-around that I can do to get the pictures to download?

Thanks!

 

[Uglyfido]

Is your data turned on? Having the data off is the only way that I have had pictures fail to download.

 

[Uncle Reemus]

Is your data turned on? Having the data off is the only way that I have had pictures fail to download.

This is correct... Make sure the data is on and everything will be fine.

Sent from my AT&T Galaxy S3

 

[Scott_LAN]

I do have my data on and I even have the phone set to USB debugging in Developer's Options.

 

[Jennifer Stough]

My DNA does the same thing sometimes. I noticed it normally does this when there are multiple pictures trying to download. I restart the phone and after initial bootup all is well in the world again.

Sent from my Verizon Droid DNA

 

[droidbishop45]

I had the same problem and this worked for me and a friend of mine. Go to your messages and click settings. Scroll down to where it says mulitmedia messages (mms) settings and make sure that auto retrieve is NOT turned on. When you receive a picture you will have to click on download and it should work. Every now and then after I click download it doesn't open up right away....if it hasn't in about 5 mins I restart my phone and it is there. Hope this helps.

 

[tekaytalks]

Are there any other solutions. Someone tried to send me about 6 photos in a message over a period of time. The first two photos came through with no problem whatsoever. But then 3 hours later when they sent another photo and then again an hour later three more photos, none of them would download. My data is on as far as I know (just update to GB27 yesterday, so the phone has rebooted several times). I click on the DL button then and I just get an error notification that the MMS wouldn't download. These aren't large files (~52K) and I even went through and cleared all app cache in case I was out of memory.

It's not super important that I get these photos, but I'd like to solve that issue and then hopefully prevent this MMS error message in the future.

 

[BeatsByMarkus]

This worked for me, thank you thank you for your help!

 

[qz0xr3]

I had the same problem and this worked for me and a friend of mine. Go to your messages and click settings. Scroll down to where it says mulitmedia messages (mms) settings and make sure that auto retrieve is NOT turned on. When you receive a picture you will have to click on download and it should work. Every now and then after I click download it doesn't open up right away....if it hasn't in about 5 mins I restart my phone and it is there. Hope this helps.

Tried that and didn't work for me.

 

[srkmagnus]

Tried that and didn't work for me.

Have you updated profile and prl yet? Try that and see if you have some success with downloading the images.

 

[qz0xr3]

Have you updated profile and prl yet? Try that and see if you have some success with downloading the images.

Yes, that didn't seem to have any affect. Still unable to download the picture.

 

[sharon ames]

Picture tex wont download

 

[srkmagnus]

Picture tex wont download

Have you tried the above solutions?

 

[cyberdman]

I get this same thing every now and again. It just happened a few minutes ago. I tried every suggestion possible and it doesn't work. 99% of the time if someone sends me a message with a picture it is no problem. Even tow back-to-back messages with a picture attached is usually no problem. It is when I get a bunch of them in a row, some will come through, others will have a download button in the message. When I click the button, I usually get an error message and I can never, ever get the picture no matter how many times I click the button.

 

[Ian Seaborne]

Turning auto retrieve OFF on mms settings has just fixed wife's phone after not working for months! Thank you to those who suggested it. Now in wife's very good books! Thank you.

 

[LaurieLorraine Fair]

When I spoke to T-Mobile they were very helpful. Go to Settings, Mobile Network Settings. Click on Acces Point Names (APNs). Tap on Menu (bottom left side of phone) Click on Reset to default. Should work. It helped me. Love my T-Mobile <3

 

[Mary Beth Biffl]

There are times when I receive pictures in text messages that fail to download when I click the "download" button in the text messages. What is the cause for this (if anyone else is experiencing this) and how can I correct this? Is there a work-around that I can do to get the pictures to download?

Thanks!

 

[Shamel Turner]

Selecting APN (Access Point Network) and resetting it to default did the trick for me. Good info...thank you .

 

[Veronica Peterein]

I can not get photos sent by text message

 

[Heather Jordan1]

I have the same problem with my s5. I have 2 messages to download and they just will not download, I have signal and my wifi is connected but they will not download