Hey, I updated my phone to GB27 using Kies on Saturday and then updated Mom's on Sunday. Last night before updating Pop's phone I used Kies to back up his data - Most important were the contacts because he refuses to sync with google. Anyway, the backup seemed to go well, but after updating to GB27 and restoring, everything but Contacts was restored. I found the backuphistory.xml file and it seemed to have backed it up, but I cannot locate the file and there is no option on Kies to restore. Any suggestions as to where the data may be?