Phone goes straight to voicemail when others call

[mclasser]

Been having this weird issue lately. A couple of people have said they tried calling me, but the phone went straight to voicemail. I know for certain my phone always had reception and was on when they said they called. I'm not sure if it is a phone, or Sprint issue. I've also been having a lot of failures sending text messages (again the reception is good when this happens).

 

[chud]

How do you know for certain your phone had reception at the exact moment of the call attempt?

 

[codemarshank]

I myself have had similar issues. I've even tested it by having a friend call me while my phone was on and unlocked. I clearly had 3 green bars but it rang and rang and rang on their end, going to voicemail without ever ringing my phone. I'd say about half the time I get a voicemail without so much as a missed call notification on my phone.

 

[Tekjansen3]

Might have accidentally enabled call forwarding to go to your voicemail. Just a thought

 

[iBowToAndroid]

In this case, it's almost always a network thing. If you're on a congested tower, you can get blocked calls - calls that never go through. If you repeatedly have this issue everywhere you go, then it's worth getting your phone looked at.

 

[mclasser]

Chud, I had my phone in my apartment when my buddies said they called. I always have a strong signal in my apartment. I don't have call forwarding or anything of that sort set up. The congested tower theory is interesting. Most of the time, my friends said they called in the evening (6ish pm). I wouldn't be surprised if Sprint towers are simply overwhelmed around that peak time.

 

[iBowToAndroid]

Chud, I had my phone in my apartment when my buddies said they called. I always have a strong signal in my apartment. I don't have call forwarding or anything of that sort set up. The congested tower theory is interesting. Most of the time, my friends said they called in the evening (6ish pm). I wouldn't be surprised if Sprint towers are simply overwhelmed around that peak time.

Yep - rush hour and bar close are the 2 busiest times of the day for cellular traffic, so especially if you're in an area where 1 tower covers a large area, if there's a lot of users on 1 tower, it's not uncommon to get a failed call (outgoing or incoming) or text message.