Work email not working on Samsung Galaxy S

Tommy.pool

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Dec 14, 2011
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I cannot connect my work email to my Galaxy S. The work email is not on an exchange server but an email tied to a website that we had paid someone to make (I'm pretty ignorant on this kind of stuff so please bare with me). The email worked fine on my windows phone and I believe on an older android phone I had in the past. What is happening is that after entering my email address and password it prompts me to do a manual set-up. After manually setting it up, it tells me either my username or password is wrong. I know they are right. It is an imap account if that helps and also after having trouble I went into a T-Mobile to store to try another phone and my email worked just fine on the new Amaze but I am not looking to spend the extra money. Thank you for your help.
 

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