Hey guys. My wifes nexus 7 has had this problem since we bought it. I should have returned it right then but it was a gift for her. Anyways, when the tablet shuts off or the battery dies, it does no turn back on properly. It simply goes to a backlit blank screen forever. To make it turn on I then have to turn it off again using the power and volume down button. Then using the power and volume down I power it into fast-boot menu and select start. This is super annoying to have to do every time!
I thought maybe a data/cache wipe would fix it but it absolutely will not boot into recovery mode. It just goes to a blank screen if I try to select recovery from the fast boot menu. If I try a factory reset from the settings menu it simply turns the tablet off and then gets stuck at a blank screen. Thus I can never factory reset or do any ota updates because the tablet can never restart itself! Its a vicious cycle and is super annoying!
I've been in contact with best buy, Google nexus support, and Asus and they all gave me the run around. The Asus guy said it was under warranty and he took all my info but I could barely understand him, I'm guessing he got something wrong because I haven't heard from him again... Any suggestions would help a ton
I thought maybe a data/cache wipe would fix it but it absolutely will not boot into recovery mode. It just goes to a blank screen if I try to select recovery from the fast boot menu. If I try a factory reset from the settings menu it simply turns the tablet off and then gets stuck at a blank screen. Thus I can never factory reset or do any ota updates because the tablet can never restart itself! Its a vicious cycle and is super annoying!
I've been in contact with best buy, Google nexus support, and Asus and they all gave me the run around. The Asus guy said it was under warranty and he took all my info but I could barely understand him, I'm guessing he got something wrong because I haven't heard from him again... Any suggestions would help a ton