I'm glad you got yours swapped! I'm still waiting to hear about mine.They did the same thing to me. I pro-ordered two replacement phones. I received an email on the weekend about one of them being in at the store but nothing on the other one. I called BB Mobile on Monday and they talked to the store. Apparently the store saw two identical orders and decided one was a duplicate so they put that one on hold. The BB Mobile rep worked with the store to get a second one ordered and had another phone in for me yesterday. It took about an hour to get the swap made because they were very busy and trying to help multiple people at the same time.
All those ppl that preordered are freaking lucky!! None of my Worst Buy would let me preorder a replacement!! Has anyone walked in without a preorder and gotten a Verizon Note7??
I exchanged last night @ Best Buy but, was not given any $25 Gift card from Samsung. I thought it was to be a Verizon GC but, I received nothing. Did those of you who did the exchange get this $25 compensation?
Maybe it depends on which carrier you have?
I just received my email stating my Verizon Cobalt Blue Note 7 is ready for pick-up. I'm using the Castleton, IN store.
Grrrrrrrrrrr no Verizon Note 7 at 2 Worst Buy Stores!!!!
I still do not get the "Worst" part. Exact opposite in every BB store I have been to. About eight or nine.
I got my silver yesterday at BB in Maryland.Anyone get a silver AT&T replacement yet?
My wife and I preordered replacements at the same time and she got her black one on Monday, but they still got nothing for silver.
I exchanged last night @ Best Buy but, was not given any $25 Gift card from Samsung. I thought it was to be a Verizon GC but, I received nothing. Did those of you who did the exchange get this $25 compensation?
Maybe it depends on which carrier you have?