Cannot exit easy launcher

[69Rixter]

I've had this phone less than a full day and the 'easy launcher" app is stuck/locked and I cannot access home screen or many other features of this phone. Have done a 'reset"(4xs), shut down/restart(several xs) , "forced stopped" app (3xs), rest apps once. Still locked onto 'easy launcher". Tried to call manufacturer but didn't get through to them. Have spent a few hours, now, crusin' the net looking for a fix/answer! That's failed too. Hoping someone can help out.
Ulefone Note 14---Android 12
Thanx
Rick


Addendum: Wow....just did this and it worked. Factory reset!!! Hope this helps someone else( I say w/ egg on my face)

 

[B. Diddy]

I also found this how-to video -- presumably it also appllies to your model:

I moved this thread from the Android Apps forum (which is intended more for developers to promote their apps) to the General Help forum.