Data still not working.

[sweetypie31]

Try this in safe mode , might have to stay in that mode to test it out to rule out any 3rd party apps

Worked great in safe mode and after restart it started working again. It's like it's playing hide and seek with me. Lol

 

[sweetypie31]

I know you'll hate reading this but Honestly a factory reset may be your only option since you now know the hardware is good in Safe Mode. You can still do a backup and restore just don't restore any system settings. Home screen settings should be fine to restore.

OR

Since you know you have to factory reset maybe still pursue a warranty replacement. Just let them know you've tried everything under the sun and they typically don't fuss about and just process the warranty replacement.

I'm trying to avoid both options. It's working for now. I'll see how long it last . If it goes out again I'll try a factory reset. Thanks for the help.

 

[mustang7757]

Worked great in safe mode and after restart it started working again. It's like it's playing hide and seek with me. Lol

Either a app is causing this or maybe your carrier having issues on their end might want call them , your on sprint if I remember correctly?

 

[strikeIII]

I'm trying to avoid both options. It's working for now. I'll see how long it last . If it goes out again I'll try a factory reset. Thanks for the help.

Understood. Hope everything gets sorted out.

 

[sweetypie31]

No. I'm on att

Either a app is causing this or maybe your carrier having issues on their end might want call them , your on sprint if I remember correctly?

 

[mustang7757]

No. I'm on att

Ahhh yeah I remember now

 

[mustang7757]

No. I'm on att

You use WiFi calling?

 

[sweetypie31]

No

You use WiFi calling?

 

[mustang7757]

No

Ok...
2 other things to try before the famous factory reset.


Reset app preference
Reset settings

Maybe they can fix any permission a app had to change data on or off

 

[sweetypie31]

I just came from the Att store and apparently it was adguard . Once she had me uninstall it data started working. Ive had adguard since I got the phone and never had this issue, but whatever it's working for now. Thanks for all your help everyone.

 

[msm0511]

I just came from the Att store and apparently it was adguard . Once she had me uninstall it data started working. Ive had adguard since I got the phone and never had this issue, but whatever it's working for now. Thanks for all your help everyone.

Glad you got it figured out.

 

[adegbenroagoro]

I just came from the Att store and apparently it was adguard . Once she had me uninstall it data started working. Ive had adguard since I got the phone and never had this issue, but whatever it's working for now. Thanks for all your help everyone.

That's weird. I also use Ad Guard(plus 3 other as blockers . I don't know if that's overkill) . I've not had this problem. Yet.

 

[sweetypie31]

That's weird. I also use Ad Guard(plus 3 other as blockers . I don't know if that's overkill) . I've not had this problem. Yet.

I got mad at the lady. I thought she was dumb. I never had this issue with adguard. Lol

 

[amyf27]

Try reset network in settings under connection

Was just gonna say this. Reset network. Can also wipe the cache in recovery mode

 

[neo999]

Man am I glad that I found this thread. I did an app optimization under Galaxy Labs and hosed wireless and cellular data. Tried the typical stuff. Nothing. I didn't have the adguard app, assuming that's what everyone in this threat was talking about, but I did have 'dns.adguard.com' set up as a Private DNS. I removed it and voila, data was back.
@mustang7757, If I remember right, i got the 'dns.adguard.com' recommendation from you in another thread. Do you know anything I can do to allow it to work again? I just tried it and had to turn it back off.

Thanks in advance.
Jim

 

[mustang7757]

Man am I glad that I found this thread. I did an app optimization under Galaxy Labs and hosed wireless and cellular data. Tried the typical stuff. Nothing. I didn't have the adguard app, assuming that's what everyone in this threat was talking about, but I did have 'dns.adguard.com' set up as a Private DNS. I removed it and voila, data was back.
@mustang7757, If I remember right, i got the 'dns.adguard.com' recommendation from you in another thread. Do you know anything I can do to allow it to work again? I just tried it and had to turn it back off.

Thanks in advance.
Jim

Hi, don't recall giving that advice
But try using dns to automatically
I use zen guard , just toggle on and leave private dns auto

 

[neo999]

You're right. I'm not remembering correctly. I'll try your recommendations. Thanks!

 

[mustang7757]

You're right. I'm not remembering correctly. I'll try your recommendations. Thanks!

Your welcome!