Droid Turbo : Dead display

[::Montgomery::]

Has anyone else with the Turbo had the screen die out? On Saturday I took my Turbo off the charger and the screen was constantly flashing white. No water damage, and I did not drop the phone at all. It literally just stopped working as soon as I took it off the charger. The reps at the Verizon store said that they have never seen this before and ordered a replacement Turbo (hopefully I get it today).

Just curious if anyone else has heard about this because with the limited amount of research that I have done, I am not hearing of this issue.

 

[88horizon5speed]

never head of that, im sure its just a lemon. How long have you had it?

 

[::Montgomery::]

never head of that, im sure its just a lemon. How long have you had it?

I purchased this Turbo when it first became available. No issues up until this point.

 

[88horizon5speed]

Have you tried rebooting?

 

[::Montgomery::]

It would reboot and make notification noises, but the screen would just keep flickering white. It kind of looked like the screen was strobing. I did however get my replacement Turbo today, so I hope no one else's screen dies out like mine did.

 

[88horizon5speed]

Soft Reset DROID TURBO by Motorola | Verizon Wireless

You can still try to power off, try the second step where you press and hold for 10 seconds. It should work like a computer that is frozen, when holding the powerbutton it should still shut down.

 

[droidmonkey2002]

Thank you for posting on the reboot. My Droid Turbo just went blank - dead. No reason at all - it is charged. After the struggle to get it out of the 'lifeproof' case, I found your post, held the power for 10 seconds and it rebooted and is back on. The phone is only 2 months old so I'm bit concerned that it might be a lemon.

 

[::Montgomery::]

It might be. I had to get a replacement for my "dead" turbo. Hopefully, your issue was just a fluke.

 

[SCHANEWOLF]

Iv had 2 droid turbos have the screen die out the same way. First time Verizon gave me a new one,second time I got refurb. Verizon said it was because I didn't have their vzw virus protection and got a virus. Lol! Funny thing is I have lg g2 with same exact apps and setup and never an issue in almost 2 years

 

[Josh G1]

That happened to my wife. Do you know of a way to get the data off without the screen working. She never had connected it to a computer, so it doesn't automatically recognize it on Windows.

 

[Justin Bluer]

My wife screen and mine started to flash and do of things at the same time while we were a couple of miles apart. I got home and found out her's had done the same thing but wouldn't turn back on. I messed with it holding power button down and finally I examined the screen really carefully and could see a tiny hair like crack deep inside the screen. It was seriously less than a week old and no damage. It was in am outer box defender. I brought it back to Verizon and they agreed it looked like it was cause from the inside of the phone but we couldn't imagine how. They gave us a refurb and have had no problems since. It is a very nice phone and I like it. I went to it from an S4. This thing blows it out of the water when it comes to speed but I do miss all Samsung's features like remote, and that camera dictionary it has (I can't remember the name of it)

Posted via the Android Central App

 

[VZWsucks]

My screen started turning solid white when charging after I made an adjustment in the display settings. I changed the display activity timer from 1 minute to 5. I have changed it back and will update my post if the issue continues.

***update***

Issue still exists, researching possible causes and resolutions. Any advice is would be greatly appreciated.

***update***
Problem solved. Somehow, I accidentally turned on the daydream future.



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