I have never had a rude Verizon phone rep before. I think it is because I usually call in the evenings/nights and get the midwestern/west coast phone reps. This morning I called early and what a difference! The east coast reps are rude compared to the midwestern/west coast reps.
I learned my lesson and will wait until evening/night if I ever need customer/tech support.
I learned my lesson and will wait until evening/night if I ever need customer/tech support.