I saw via Twitter that the 2.2 Froyo update is available for the Rogers Captivate. I tried to start the process but immediately got the following error when trying to backup contacts: "Operation could not be completed because of an error". Helpful, eh?
I clicked Continue anyway and the files were downloaded from Samsung's web site via Kies (I also installed the Jan. 6 version of Kies, I hope that's the latest). After downloading the files, the Update tried to begin.
I got a pop-up message that the USB drivers for the phone had to be reinstalled since this was the first OS upgrade on my device, and I had to remove the battery, reinsert it, then hold down the Up/Down volume keys and Power key simultaneously to restart it. At this point I was nervous so I clicked Cancel.
My questions, therefore:
Would anyone here recommend running the upgrade now or waiting? Rogers Tech Support rep I spoke with said they have been having a lot of trouble, and that Samsung posts the upgrade then takes it down then posts it again, and Rogers themselves haven't successfully performed an upgrade.
I clicked Continue anyway and the files were downloaded from Samsung's web site via Kies (I also installed the Jan. 6 version of Kies, I hope that's the latest). After downloading the files, the Update tried to begin.
I got a pop-up message that the USB drivers for the phone had to be reinstalled since this was the first OS upgrade on my device, and I had to remove the battery, reinsert it, then hold down the Up/Down volume keys and Power key simultaneously to restart it. At this point I was nervous so I clicked Cancel.
My questions, therefore:
- Does the upgrade process backup all apps downloaded from Market? If so, do they get automatically reinstalled at the end of the upgrade with all configurations as before?
- Do all email accounts and settings get backed up and reinstalled as they were before beginning the upgrade?
- Are general phone settings (ringers, colors, wallpaper, etc.) restored as they were before upgrade?
Would anyone here recommend running the upgrade now or waiting? Rogers Tech Support rep I spoke with said they have been having a lot of trouble, and that Samsung posts the upgrade then takes it down then posts it again, and Rogers themselves haven't successfully performed an upgrade.