Galaxt S21 FE software update fails

[Toeduster]

Galaxy S21 FE software update fails due to "network or server failure, please try later".

Purchased in June 2022. Samsung tech support could not resolve over the phone. Suggests I take it to a repair shop to fix it. (You break ì fix).

Problem has existed for months, did 3 factory resets did not fix.

Any suggestions would a appreciated

 

[mustang7757]

Your unlocked or carrier version and who's your carrier?

Might have to flash with Odin

Sent from my SM-S918U1 using AC Forums mobile app

 

[mustang7757]

[Moved this to Samsung s21 Forum]

Sent from my SM-S918U1 using AC Forums mobile app

 

[Toeduster]

Thanks mustang 777,

The phone was purchased as a Verizon carrier phone

 

[mustang7757]

What build you on and security patch ?
Go to settings>about phone>software page

 

[Toeduster]

Software is android 12, One ui 4.1,
Security patch is Oct 1, 2022

 

[mustang7757]

Yeah should be a update available
Have you used Odin before on a PC?

Sent from my SM-S918U using AC Forums mobile app