Since Saturday I've been having issues purchasing stuff on Google Play. I'm able to use the same card to buy stuff elsewhere, so that's not the issue, and my credit card company said they haven't blocked anything. I finally called Google Play Support and they said something about errors in my Wallet account and they'd send me instructions on how to fix it. All they sent me was a few links to access my wallet account, but all the info in it - address, credit card number, etc., are correct and haven't changed since I set things up over a year ago.
The ONLY thing I can think of is that I finally rooted my phone around the same time this happened and so my device id changed. Would that have caused this? I got a message from Titanium backup about this this morning and opted to change my id back to the old one, but I don't think that "unlocks" my wallet account, and I have no idea what will at this point. I'll responded to the email I got from Play Support, but who knows if I'll get a response, so may need to call them back, but just wondering if anyone else has run into similar issues and how they got it resolved?
Thanks!
The ONLY thing I can think of is that I finally rooted my phone around the same time this happened and so my device id changed. Would that have caused this? I got a message from Titanium backup about this this morning and opted to change my id back to the old one, but I don't think that "unlocks" my wallet account, and I have no idea what will at this point. I'll responded to the email I got from Play Support, but who knows if I'll get a response, so may need to call them back, but just wondering if anyone else has run into similar issues and how they got it resolved?
Thanks!