Question Home Screen contacts icon problem

[geofferyh]

My MOTO g 5G 2020 updated to Android 13 and now when I add a contact shortcut icon to the home screen all I can get is a large round white icon with a centered letter and I am not able to add any ID text below the icon. Initially, when "Add to Home Screen" is activated, the screen now shows an individual 3 x 3 icon that will be added to the home screen. All my previous contact shortcuts are round corner squares only about 1/4" x 1/4" with the contact name text across the bottom of the icon. How can I fix this problem?

 

[B. Diddy]

When you bring up the widgets list, do you see any other options under Contacts, or is it only the 3x3 icon?

Do you have Google's Contacts app on the phone, or is it Moto's own Contacts app? See if you can install Google Contacts: https://play.google.com/store/apps/details?id=com.google.android.contacts. Then check your widgets again to see if you have better options.