miramoo97
New member
I never dropped my Moto X, I have a shock proof case, and I am very careful with it. I was told the gorilla glass was so durable I didn't need a screen protector, so didn't put one on. That said I noticed the other day a deep scratch, which is puzzling, as I don't keep it in my bag, and I keep pockets clear of anything that could scratch it. Clearly something did scratch it though, my mistake obviously, and today I had it briefly tucked in my pocket and when I took it out, the screen had cracked right up the long way in the middle, clearly originating from the scratch.
I have never damaged a phone, nor needed a replacement, no one is more careful, so this is really odd. I called Motorola and they offered right away for me to send photos of the crack to their escalation department, even though they also say that the warranty does not cover physical damage. Interested to see where this goes, since there certainly are a lot of comments on the glass breaking.
I have always had Motorola phones, and never had an issue over 16+ years.
I have never damaged a phone, nor needed a replacement, no one is more careful, so this is really odd. I called Motorola and they offered right away for me to send photos of the crack to their escalation department, even though they also say that the warranty does not cover physical damage. Interested to see where this goes, since there certainly are a lot of comments on the glass breaking.
I have always had Motorola phones, and never had an issue over 16+ years.