Question How to have alerts from car alarm sound when sleeping?

[jdege]

I have an alarm system that messages an app on my phone when an event happens.

If, for example, someone opens a door an audio alarm sounds in the car, and a notification is sent to my phone.

My problem is that the app notification doesn't process until I log in to my phone.

I want the notification to be processed, and it's alert sound to play on my phone, immediately.

It's not clear to me whether Android has received the message and is delaying the notification, or if it's not communicating with the network, and doesn't receive the message until I've woken it up. Either could explain the behavior I'm seeing.

But in either case, I want the notification sound to play immediately.

Ideas?

 

[B. Diddy]

Is this app from the car alarm company itself, or is it sending a message to something like your Google Messages app?

If it's a proprietary app, then go to Settings>Apps, select that app, and look at its battery/power settings. Make sure it's set to Unrestricted.

 

[jdege]

Is this app from the car alarm company itself, or is it sending a message to something like your Google Messages app?

If it's a proprietary app, then go to Settings>Apps, select that app, and look at its battery/power settings. Make sure it's set to Unrestricted.

It's a proprietary app, and I had not set background battery to unrestricted. That may fix my issue.

Thanks.

 

[B. Diddy]

It's a proprietary app, and I had not set background battery to unrestricted. That may fix my issue.

Thanks.

Also, which phone do you have? Some phones also have other system settings (or their own system app) that have additional RAM management options (typically to kill apps in the background, usually too aggressively, since many manufacturers obsess about killing background apps in order to save battery). If changing the battery optimization doesn't help, then look into RAM/memory management options.

 

[jdege]

I have the app installed on two devices:

• Motorola One 5G Ace
• Samsung Galaxy Tab S8

Both had the app battery setting, though not quite in the same place in the menus.

 

[B. Diddy]

Ok, let us know if the battery setting solves it. If not, we can investigate further on the phone and tablet.

 

[jdege]

Ok, let us know if the battery setting solves it. If not, we can investigate further on the phone and tablet.

Doesn't seem to have fixed it.

 

[B. Diddy]

Ok, on the Moto phone, see if there's a separate Battery Optimization menu in the Special App Access menu: https://forums.lenovo.com/t5/motorola-one-vision/Don-t-Close-App/m-p/5246665

 

[B. Diddy]

This app might help to shed light on how aggressively your device is killing apps in the background, and can also provide specific recommendations; https://play.google.com/store/apps/details?id=com.urbandroid.dontkillmyapp&hl=en_US&gl=US

 

[jdege]

Ok, on the Moto phone, see if there's a separate Battery Optimization menu in the Special App Access menu: https://forums.lenovo.com/t5/motorola-one-vision/Don-t-Close-App/m-p/5246665

That menu path seems to lead to the same setting as going through the app-specific menu. I followed it and found the battery already set to unoptimized.

 

[B. Diddy]

Ok, give that Don't Kill My App app a try.

 

[jdege]

Ok, give that Don't Kill My App app a try.

Already installed.

Will see what it reports.