I can't reset my phone lg G4

[AC Question]

Hi I can't reset my leg G4 phone

 

[the tall guy]

Hi, do you mean you can't turn it off or are you referring to a factory reset? what error message are you getting?

 

[AlphaTango414]

Please create an account here at Android Central, it's free, so you can reply to the questions we might have to help you resolve your problem.


How are you trying to reset your device? Through the settings or through the recovery? What happens when you try to reset the device?