I know many have their gripes with Sprint, and some feel that they are not a contender against Verizon and AT&T, but what they just did for me is remarkable.
This is coming from someone who had the original EVO, to the EVO3D, to the iPhone, and now going back to the EVO 4G LTE come next month! I have been with them for over 12 years. They waived my upgrade eligibility with no additional costs and I am now able to get the new EVO next month.
Being that I never call in, pay my bill on time, the lady was so professional, and I asked about the early upgrade program from visiting this forum, and she said, "I can do that for you right now at no cost. You never call in and complain and we thank you for that." Her words.
So I am coming back to Android. The only reason I left in the first place was due to theft of my iPod Touch at work and my job gave me a 500 dollar voucher to replace it. So I tried the iPhone. No complaints. Very effective and reliable phone. But my Android had me spoiled. Hence reactivating my EVO 3D and patiently waiting on the new member to my family. The iPhone is now a iPod.
Good job Sprint! Making great strides without forgetting those who stuck with you through good and bad.
This is coming from someone who had the original EVO, to the EVO3D, to the iPhone, and now going back to the EVO 4G LTE come next month! I have been with them for over 12 years. They waived my upgrade eligibility with no additional costs and I am now able to get the new EVO next month.
Being that I never call in, pay my bill on time, the lady was so professional, and I asked about the early upgrade program from visiting this forum, and she said, "I can do that for you right now at no cost. You never call in and complain and we thank you for that." Her words.
So I am coming back to Android. The only reason I left in the first place was due to theft of my iPod Touch at work and my job gave me a 500 dollar voucher to replace it. So I tried the iPhone. No complaints. Very effective and reliable phone. But my Android had me spoiled. Hence reactivating my EVO 3D and patiently waiting on the new member to my family. The iPhone is now a iPod.
Good job Sprint! Making great strides without forgetting those who stuck with you through good and bad.