I need help with my Galaxy A10e's lock screen.

[Android Central Question]

hello everyone! i'm trying to unlock my samsung galaxy a10e phone, but there's a problem. i usually use facial recognition, and i forgot my password. i have a lot of information and pictures on there that i don't want to lose, but i don't know how to unlock it. i have the credentials to my primary google account for the phone. i'd really hate to wipe it, because of all of my info. help!

 

[mustang7757]

Try log in here with your Samsung account to remotely unlock the phone , if you didn't sign into your Samsung account on the phone your out of luck.

https://findmymobile.samsung.com/



If you have futher questions ,I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Also see this: What to do if you forget your phone's PIN/password/pattern - Android Forums at AndroidCentral.com