I have same problem. Bought this
phone on eBay. Was convinced it was unlocked but Cricket Wireless says otherwise. My Note 4 # is: Smn910vzke or n910vvru1anj5. Right in the middle of emailing the seller they sent me "we're out of the office" email! Any help would be greatly appreciated!!
I have same problem. Bought this
phone on eBay. Was convinced it was unlocked but Cricket Wireless says otherwise. My Note 4 # is: Smn910vzke or n910vvru1anj5.
Welcome to Android Central! The VZKE means it was originally on Verizon. Assuming the phone was originally a postpaid device, it should be unlocked (unless it was reported missing or stolen, in which case the IMEI might be blacklisted). Enter the IMEI here and see if it shows up as valid: https://swappa.com/esn?ref=mobilenations&data1=UUacUvbUpU5129964
Try asking Verizon. Their phones are supposed to be unlocked, but maybe there's something specific about the one you have that requires them to unlock it.