just got off the phone with verizon after calling them earlier today. the rep said he had to call HTC to see if it's a known issue and when he returned my call he said that HTC was unaware of such an issue, but claimed it was hardware related which means they're sending me a new phone. once i get the new phone, i'll post pics of my KS on the old device to show how much flaking there is. honestly, it's not that big of a deal, but i agree with what was said; if you pay for a premium device, i do expect a premium phone (although i did get that $150 deal they were pushing, much like a lot of you).
btw, first post for me here. woot.
peace.