LG G6 Vibration stopped

[WretchedM3]

I see others are getting lucky and theirs starts working again. Mine has refused to work even after multiple hard resets. Any ideas? Thanks community hive mind!

 

[B. Diddy]

Does it work in Safe Mode? https://support.t-mobile.com/docs/DOC-34097. If not, then it could be that the vibration motor is failing.

 

[WretchedM3]

Just tried it and nothing. I also tried the test mode thru the dialer. Thanks for the suggestion!

 

[Law2138]

Mine went bad on my AT&T G6. Had it swapped out through the carrier under the standard 1 year manufacturer's warranty. Outside of that 1 year, you may have to go through LG.

 

[WretchedM3]

Thanks all. Looks like I have a dud..

 

[Coraya]

it might not be a software issue. mine started working again after I dropped it (on the floor, in a case). it's working as of now but it wasn't working for a few months. make a warranty claim if you absolutely need it. it didn't bother me tooooo much. I also didn't want to send my phone in just to get a phone previously owned by someone else. I don't like that.

 

[WretchedM3]

I think I will just keep using it. I have dealt with it for a little while now and thankfully my fit bit will vibrate. (phone has to be silent at work) S9+ on order. Oh LG I thought you turned yourself around..

 

[benjamin19]

This is weird. The wife and I have G6s bought at the same time. Our motors have stopped working the same week. We both downloaded the Pixel cam port, which is the only common denominator between our phones.

Any chance the camera app did this? I did uninstall it reboot multiple times and it didn't bring the motor back.

 

[beagle82]

This is weird. The wife and I have G6s bought at the same time. Our motors have stopped working the same week. We both downloaded the Pixel cam port, which is the only common denominator between our phones.

Any chance the camera app did this? I did uninstall it reboot multiple times and it didn't bring the motor back.

Definitely not related to the Gcam port. Have you tried slapping the back of the phone a few times. Maybe it's jammed or stuck?

 

[benjamin19]

Definitely not related to the Gcam port. Have you tried slapping the back of the phone a few times. Maybe it's jammed or stuck?

I beat both phones like they stole something to no avail. Just finished factory resetting mine and still doesn't work. Will probably call AT&T today.

 

[beagle82]

I beat both phones like they stole something to no avail. Just finished factory resetting mine and still doesn't work. Will probably call AT&T today.

That would be my next move too.

 

[WretchedM3]

Mine will be going back to LG soon for repair or what ever they will do.. Work gave me a S9 plus so I am not to worried about now! I sat on this issue way to long, so long I ran out of the one year warranty. Glad LG new they still have issues and gave out a second year warranty!

 

[benjamin19]

AT&T is sending us 2 replacements. They will be certified refurbished , but I never realized how much I relied on the vibration motor until I lost it. Weird that the AT&T store told me to call lg, but AT&T customer service had 3 replacements professing after a 15 minute phone call.

 

[WretchedM3]

I never realized it either. Glad they are taking care of you.

 

[ffejjj]

My daughter's just stopped working as well. Sprint variant

 

[WretchedM3]

At least this widespread issue isn't boot loops...

 

[Coraya]

I see others are getting lucky and theirs starts working again. Mine has refused to work even after multiple hard resets. Any ideas? Thanks community hive mind!

Not a software issue. It's a hardware issue. Mine fell on the floor and suddenly started working again. It gets stuck on something in there

 

[Goosinurwife]

mine stopped a month or so afteri got it i may be sending it in to lg and im ask them to remove all the tmobile crap

update

i talked to lg on twitter they said i could send in the phone for repair but i got no reciept it disintegrated to nothin in the closet but the guy on twitter said to send it in anyways since its still under warranty so should i will they repair it even tho i got no reciept anymore ?

 

[Morty2264]

mine stopped a month or so afteri got it i may be sending it in to lg and im ask them to remove all the tmobile crap

update

i talked to lg on twitter they said i could send in the phone for repair but i got no reciept it disintegrated to nothin in the closet but the guy on twitter said to send it in anyways since its still under warranty so should i will they repair it even tho i got no reciept anymore ?

I would contact them again to inquire about that before going to all the effort to send it in. Keep us posted!

 

[evanborkow]

mine stopped a month or so afteri got it i may be sending it in to lg and im ask them to remove all the tmobile crap

update

i talked to lg on twitter they said i could send in the phone for repair but i got no reciept it disintegrated to nothin in the closet but the guy on twitter said to send it in anyways since its still under warranty so should i will they repair it even tho i got no reciept anymore ?

Did you register it with LG?