New Android 11 phone, "Limited connection" wifi

[AndeeRoide]

I just bought a TCL Alcatel A3 Tracfone, running Android 11, to replace the A2 I bought last year, running Android 10. I have not yet activated the service (current service does not end until 2/2023) but have been trying to go to the Play Store to add some apps, using my home WIFI router, which works fine with the A2 & every other device I have ever connected to it. For some reason, while the A3 "connects" it says "Limited Connection", and basically won't connect to anything, including Play Store. The A2 goes there & elsewhere, no problem. Driving me NUTS! What could the issue be?

 

[B. Diddy]

Try rebooting your router by unplugging its power for about 30 seconds. If that doesn't work, try some of the other ideas here: http://forums.androidcentral.com/am...roubleshooting-wi-fi-connection-problems.html

 

[Thomas_George]

After rebooting your home WiFi router, if the 'limited connection' issue still exists, then go to the setting web page of this wireless router to check whether there are any special setting options for new devices.

 

[me just saying]

also try going into settings and disable the the icon at the top with the wifi and phone design and see if it helps. It is not needed until you get service.