After years of following Samsung Galaxy Note 4, Note 5 and Note 7 Sections... I keep dropping in here to find very little activity. At first, I was disappointed and then I realized that the phone is AT&T exclusive so there are a lot fewer owners to create posts, complaints, etc. That's actually a GOOD thing... anyway, after four days with the phone, I can truly say I love it. The battery is totally refreshing and even blows away my Note 7 (Pun intended)! The only minor issue I've had, is getting used to the mechanical buttons after so many years of soft buttons. That will come though, I'm sure.
The one Major issue, and it's driving me crazy and even Samsung is at a loss, is Samsung Pay! I de-activated Samsung Pay on my Note 7 before turning it in, I de-activated it on my Note 5 that I was using up until last week. My fingerprint scanner, on the phone, works fine, for the phone - I have three prints registered and all three cleanly and quickly unlock the phone. When I install Samsung Pay, it asked for my Fingerprint and would not accept it. Samsung had me remove all prints, "Force Stop" and "Clear the Cache" on "Samsung Pay" and "Samsung Pay Framework" in Application Manager. Then re-install Samsung Pay! I did everything they asked and of course, Samsung Pay asked for a PIN, which I gave it, it then asked me to register a fingerprint. I told it to skip and use PIN - it would not let me. It insisted on me registering a fingerprint, so I did. The registration process was just like the phone and went without a hitch. Then, it said verify with your Samsung Pay fingerprint - it just sat there like it had no idea what my finger was. Just like before, did not recognize me and would not let me get to my PIN choice either. Now, I get out, lock the phone, unlock the phone with the fingerprint I just scanned with Samsung Pay???????
I used "Package Disabler Pro" to disable Samsung Pay for now... if they can't help, I don't need their product!
The one Major issue, and it's driving me crazy and even Samsung is at a loss, is Samsung Pay! I de-activated Samsung Pay on my Note 7 before turning it in, I de-activated it on my Note 5 that I was using up until last week. My fingerprint scanner, on the phone, works fine, for the phone - I have three prints registered and all three cleanly and quickly unlock the phone. When I install Samsung Pay, it asked for my Fingerprint and would not accept it. Samsung had me remove all prints, "Force Stop" and "Clear the Cache" on "Samsung Pay" and "Samsung Pay Framework" in Application Manager. Then re-install Samsung Pay! I did everything they asked and of course, Samsung Pay asked for a PIN, which I gave it, it then asked me to register a fingerprint. I told it to skip and use PIN - it would not let me. It insisted on me registering a fingerprint, so I did. The registration process was just like the phone and went without a hitch. Then, it said verify with your Samsung Pay fingerprint - it just sat there like it had no idea what my finger was. Just like before, did not recognize me and would not let me get to my PIN choice either. Now, I get out, lock the phone, unlock the phone with the fingerprint I just scanned with Samsung Pay???????
I used "Package Disabler Pro" to disable Samsung Pay for now... if they can't help, I don't need their product!