S21 system update fail?

[TheRealSHarder]

My Galaxy S21+ fails every time I try to Install the new System update. It downloads, the phone restarts and begins to install then it hits 25% and fails. I have about 40% of my storage available. Anyone have a solution?

It's on the TMobile network and I purchased it from TMobile. I haven't done any unlocking or rooting. And I have no apps that are not supported on Google play.

 

[mustang7757]

Is this a OS software update OTA?

 

[Laura Knotek]

I moved this thread to the S21 forum, so it gets seen by people most familiar with that device.

 

[TheRealSHarder]

Is this a OS software update OTA?

The update info is at the bottom of the screen shot. I don't know the answer to your question.

 

[mustang7757]

Yes software update , are you using a VPN?
If not go to settings>apps>system apps (if you don't know how to get to that I can explain) find software update there are 2 so tap each one go to storage and clear data then force stop and try the update again.
If still fails then try Samsung smart switch on PC to do the update or through Odin.

 

[TheRealSHarder]

Thank you but those two are not listed in my apps list? I will try thru my laptop? What is Odin?

 

[mustang7757]

You have it
Follow the 3 steps in screenshot for system apps.

Odin is flash tool for Samsung firmwares when can't update OTA (Over The Air)

 

[B. Diddy]

Welcome to Android Central! If mustang7757's suggestions don't work, then it's also worth trying a cache partition wipe, which won't affect your personal data: https://www.sammobile.com/samsung/galaxy-s21/wipe-cache-partition/