The trade in prices are horrible. I have a Note 20 and Pixel 4XL. I was thinking about upgrading them both, and for an unlocked device, they are offering me $230 and $60.
I have tried to upgrade with a Verizon contract for the $800 trade in for the Note 20, but Samsung's system won't allow me to checkout. It fails every time I get the the Verizon login window and try to login to my Verizon account. I can login to my account on Verizon's website, but not through the Samsung checkout. I have a ticket open with Samsung now trying to fix it so I can order a phone.
I can't buy a phone on contract to replace my Pixel, it's running dual SIMs, one Verizon and one AT&T so it has to be unlocked.