Samsung health + 12 - not working

[notacoach]

Hi!

First big post upgrade glitch: s20FE no longer counts steps through Samsung health. App opens but it seems to have no connection to phone or watch. Is there a fix? The app is the most recent version, and I have already wiped the cache partition on the phone after the upgrade ....

 

[mustang7757]

Try clearing data and Force stop it

 

[notacoach]

Already done - no change.

 

[mustang7757]

Already done - no change.

Is this on your watch or phone?
Maybe unpair your watch

 

[mustang7757]

Make sure pause step counting isn't touched by accident

 

[notacoach]

Took the path of least resistance and uninstalled/ reinstalled. That seems to have kickstarted syncing snd counting again.

Honestly, if that's the biggest post update glitch, I call it a win - I'm impressed so far!