I kept trying to add a credit card and got the "Failed to Connect to Server. Try again later" error.
I had a chat session with Samsung rep and was told that Samsung Pay will NOT work with phone encryption enabled. Unfortunately, my company email requires that the phone encryption be enabled. Seems like a serious deficiency with the system.
Here is the chat exchange:
Karthik B: I'm sorry for any miscommunication, the Samsung pay application will not work if the device is encrypted.
Paul: Is this a defect or something that is planned to be corrected in a future release?
Karthik B: It is designed in such a way. However, you can try decrypting the device and access the Samsung pay application.
I had a chat session with Samsung rep and was told that Samsung Pay will NOT work with phone encryption enabled. Unfortunately, my company email requires that the phone encryption be enabled. Seems like a serious deficiency with the system.
Here is the chat exchange:
Karthik B: I'm sorry for any miscommunication, the Samsung pay application will not work if the device is encrypted.
Paul: Is this a defect or something that is planned to be corrected in a future release?
Karthik B: It is designed in such a way. However, you can try decrypting the device and access the Samsung pay application.