Samsung TAB A - problem viewing PDF files

[rogerbid]

Hello!! I have somehow messed up the handling of PDF files on my TAB A.

When I open a pdf file the tablet opens straight into a Print screen and not a PDF viewer. Nothing I do allows me to select a printer (so if I wanted to print it I couldn't) and I cannot exit the print screen and just view the document as normal.

(I don't know which app I have installed that opens PDF files. Nothing obvious shows up in the list of Apps in Settings.)

This problem has arisen after I had a problem getting anything to print. I have somehow got the print function back for Word documents but .pdf files still present a problem. Any advice will be welcome, thanks.

Edit: I suspect the .pdf file is being opened in Mobile Print which I note is 'set to open by default for some actions'! Could this have something to do with it?

Roger B

 

[B. Diddy]

Try going to Settings>Apps​, then tap Menu>Reset All App Preferences, and see if that helps.

 

[mustang7757]

I agree with B. Diddy that should give the option back.

 

[rogerbid]

Hi there, Thank you both for the very quick replies. I will try the suggestion and get back to you tomorrow. (GMT+11 here and just off to bed!)

Edit: Disregard that, thought it should be easy so just tried it. No luck, I can call up the list of Apps under Settings but I do not see a Menu tab to click on! Sorry, can you tell what I am doing wrong please?

Edit, again! Sorry, found the menu thing, the 3 dots, and followed instructions - success! Thanks so much!

Thanks again,

Roger

 

[spARTacus]

Maybe try to install a PDF viewer 3rd party app. That might cause your device to have to clean-up how it handles choosing between what app will be the default app for PDF files.

 

[rogerbid]

Thanks spARTacus for the suggestion. I did think of downloading another app but preferred not to. I try to keep the number of 3rd part apps to a minimum.

Thanks again,

Roger

 

[spARTacus]

You can always delete the app right afterwards. After it resets the default pdf handling.

 

[spARTacus]

Thanks spARTacus for the suggestion. I did think of downloading another app but preferred not to. I try to keep the number of 3rd part apps to a minimum.

Thanks again,

Roger

Since you are on Android, you are already tied into Google. Why not try the google docs app as the "3rd party app". It handles pdf files I think.

 

[rogerbid]

Ah, that's something I'd never have thought of, , thanks very much for taking the time to add this,

Roger