Greetings everyone. Long time reader, first time poster. As much as I love my Nexus 4, I haven't really been liking T-Mobile any more than I did when I was with them 10 years ago. I was getting excellent service at home, it just fell apart whenever I left. After reading about the new plans on this site, I decided to go visit the AT&T store to give the new GoPhone plan a try. So far I'm much happier with the coverage I'm getting, but my data speed has taken quite a hit. (I should also note that I'm based in Denver, CO)
Now the interesting part is that I ran a speed test while I was still in the store (not on Wi-Fi) and I got 9.5 down and 1.5 up. Ever since then, I've been getting 800k-1.5 down and 300-800k up. I've tried this 5 times in different areas of town with consistent results. Also, my phone is only showing me on HSPA, not "+". Well, I should say it wasn't. I edited my APN and added "hipri" to my "APN Type" and when I check it under "Phone Status", HSPA+ shows for a couple seconds, then the "+" disappears. And there's no change in speed after that, so I don't think it's switching for power conservation.
I've spent quite a few hours since last night searching around every forum post I can find (while filtering through old information and pointless nerd fights), and from everything I can find, I have the proper APN settings to get HSPA+ on AT&T. I've read that some people claim to have called in and had their account changed to HSPA+ only, and then I've read other people who call BS on that. I've also read a theory that it could be the SIM card, and the solution is to go back to the store and get the SIM for the iPhone 4 (since it won't be LTE), and yet again I've read other people call BS on that as well and claim that all that's needed are proper APN settings... which I appear to have as well.
I really want AT&T to work for me, and I know I won't see as fast of speeds as I did on T-Mobile, but I need better than ancient DSL speed. I've read enough success stories of people getting 9-12 down for me to think that it's fixable, I just don't want to end up wasting even more hours dealing with customer support or driving down to the store if the SIM actually has nothing to do with it. I would greatly appreciate any help or insights anyone may have into helping me get my data speed up to par. I'm about at the end of my rope and considering the guy at AT&T was totally clueless about the Nexus, I fear going back to the store may be a fruitless venture... Thanks in advance!
Now the interesting part is that I ran a speed test while I was still in the store (not on Wi-Fi) and I got 9.5 down and 1.5 up. Ever since then, I've been getting 800k-1.5 down and 300-800k up. I've tried this 5 times in different areas of town with consistent results. Also, my phone is only showing me on HSPA, not "+". Well, I should say it wasn't. I edited my APN and added "hipri" to my "APN Type" and when I check it under "Phone Status", HSPA+ shows for a couple seconds, then the "+" disappears. And there's no change in speed after that, so I don't think it's switching for power conservation.
I've spent quite a few hours since last night searching around every forum post I can find (while filtering through old information and pointless nerd fights), and from everything I can find, I have the proper APN settings to get HSPA+ on AT&T. I've read that some people claim to have called in and had their account changed to HSPA+ only, and then I've read other people who call BS on that. I've also read a theory that it could be the SIM card, and the solution is to go back to the store and get the SIM for the iPhone 4 (since it won't be LTE), and yet again I've read other people call BS on that as well and claim that all that's needed are proper APN settings... which I appear to have as well.
I really want AT&T to work for me, and I know I won't see as fast of speeds as I did on T-Mobile, but I need better than ancient DSL speed. I've read enough success stories of people getting 9-12 down for me to think that it's fixable, I just don't want to end up wasting even more hours dealing with customer support or driving down to the store if the SIM actually has nothing to do with it. I would greatly appreciate any help or insights anyone may have into helping me get my data speed up to par. I'm about at the end of my rope and considering the guy at AT&T was totally clueless about the Nexus, I fear going back to the store may be a fruitless venture... Thanks in advance!