Why does my Note 3 N900 have audio loss when recording?

[mox2298]

Note 3 N900 Audio Loss

Hi, I've been having a very weird problem with my Indian Note 3 N900 recently. Whenever I try to record videos at 720p or 1080p, and no matter how long( 3mins & above) or how short (10 sec) they are, I still notice a break (about 0.5 sec) in the audio every 4-5 sec of the playback, which causes the entire audio to play ahead of the video( about 5-6 sec faster than the video at the end of a 3 min long one).
I tried using different apps, but still got the same result. I even tried storing the video on phone storage and also tried removing my samsung evo 16gb card, but no luck.
I've now run out of ideas (except of a factory reset, which I really don't want to do), so i would like some suggestions on how to solve this problem and whats causing it.
Thanks!

 

[B. Diddy]

Re: Note 3 N900 Audio Loss

Welcome to Android Central! Try wiping the system cache partition, which won't erase any personal data: How to clear the system cache for the Samsung Galaxy Note 3 — Android Forum - AndroidPIT

 

[mox2298]

Re: Note 3 N900 Audio Loss

I tried what you said, but the same problem still persists
Does it look like a hardware issue?

Posted via the Android Central App

 

[B. Diddy]

Re: Note 3 N900 Audio Loss

One other thing to try is to boot into Safe Mode, which disables all 3rd party apps. If the problem persists, then it's probably a hardware or firmware problem. If the problem goes away, then something you installed is probably interfering. https://support.t-mobile.com/docs/DOC-11473

 

[mox2298]

Re: Note 3 N900 Audio Loss

No luck yet.
I guess I'll have to give it for repair. Thanks for your help

Posted via the Android Central App