Samsung S4 no longer charging after constant on/off vibration
Good Morning,
Over the weekend my battery ran out of juice on the Samsung Galaxy S4, so I plugged it in. It would vibrate when I plugged it in, show the battery symbol on the phone and then nothing. It then cycled through that same process several times. I unplugged the phone for a couple minutes and tried plugging it back in to charge and same thing. When I got home, I tried plugging it into a wall outlet, USB on computer and no such luck. Switched wires and still no luck. Went to work and borrowed someone's battery. The phone turned on without difficulty. When I plug it into the USB on the computer it shows up as a media device but will not charge. I am suspecting that it is a driver/software issue but am not 100%. What are my next steps?
Good Morning,
Over the weekend my battery ran out of juice on the Samsung Galaxy S4, so I plugged it in. It would vibrate when I plugged it in, show the battery symbol on the phone and then nothing. It then cycled through that same process several times. I unplugged the phone for a couple minutes and tried plugging it back in to charge and same thing. When I got home, I tried plugging it into a wall outlet, USB on computer and no such luck. Switched wires and still no luck. Went to work and borrowed someone's battery. The phone turned on without difficulty. When I plug it into the USB on the computer it shows up as a media device but will not charge. I am suspecting that it is a driver/software issue but am not 100%. What are my next steps?