Google Play Music Won't Sync Playlists/Recent Music to Phone (But Will Sync Other Way)
I've been using Google Music for a while now and have never had any problems until last week. Suddenly, it stopped syncing all music and playlists to my phone (LG G4, not rooted). Right now, my phone has three automatic playlists (Thumbs Up, Last Added, and Free and Purchased) but none of my dozen+ personally created playlists. It has most of my actual music synced except for a few recent purchases. When I create a playlist on my phone, it'll sync to the web app (creating a new playlist populated with the songs added on my phone), but changes I make on the web app (deleting songs or the new playlist) won't sync back to the phone. When I look at the sync status for my Google account, it keeps saying "sync error" and indicates that there is a problem syncing Google Music. I have had no other problems with anything else syncing.
I've attempted the steps outlined in the "My music won't sync to my device" troubleshooting guide Google put out a couple of times and it hasn't fixed anything. I've uninstalled/reinstalled the app, cleared data/cache, refreshed the library, and factory reset my phone. Not fixed.
The only thing I can think of is that at the same time the sync stopped fully working, my sd card started having problems. I had downloaded most of my music library onto my card at the time. When the card went bad (couldn't format, kept giving me errors, wouldn't connect to computer), so did my sync. I fail to see how the two could be related, though. I've removed the card, and I've factory reset the phone. No dice.
Any suggestions?
I've been using Google Music for a while now and have never had any problems until last week. Suddenly, it stopped syncing all music and playlists to my phone (LG G4, not rooted). Right now, my phone has three automatic playlists (Thumbs Up, Last Added, and Free and Purchased) but none of my dozen+ personally created playlists. It has most of my actual music synced except for a few recent purchases. When I create a playlist on my phone, it'll sync to the web app (creating a new playlist populated with the songs added on my phone), but changes I make on the web app (deleting songs or the new playlist) won't sync back to the phone. When I look at the sync status for my Google account, it keeps saying "sync error" and indicates that there is a problem syncing Google Music. I have had no other problems with anything else syncing.
I've attempted the steps outlined in the "My music won't sync to my device" troubleshooting guide Google put out a couple of times and it hasn't fixed anything. I've uninstalled/reinstalled the app, cleared data/cache, refreshed the library, and factory reset my phone. Not fixed.
The only thing I can think of is that at the same time the sync stopped fully working, my sd card started having problems. I had downloaded most of my music library onto my card at the time. When the card went bad (couldn't format, kept giving me errors, wouldn't connect to computer), so did my sync. I fail to see how the two could be related, though. I've removed the card, and I've factory reset the phone. No dice.
Any suggestions?
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