Wireless charging issue.

[Florida Red Wing]

I purchased my S22+ shortly after they were available. Since I've had it I always charge it on one of my two wireless chargers without issue. For the last two days when I place it on the wireless charging pad it appears to be charging. This morning after being on the wireless charger overnight it was a few percent lower charge than it was when I went to bed. So I put it on my other wireless charger and got the same results. Next I plugged it in the old fashion was and it charged up pretty fast. I'm not able to find anyone who is having this same issue. Does anyone have any ideas of things I can check? I forgot to mention, I have cycled it off and on twice hoping this would solve my charging issue.

 

[mustang7757]

You bought any recent case's? Have you tried without a case ?
I'll leave a Link to register so you can communicate here , As a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[Florida Red Wing]

I bought and installed an OtterBox case when the phone was new. Nothing has changed that I'm aware of.

When I first read your suggestion I removed the OtterBox and put the phone on the wireless charger. It's been on the charger for about 20 minutes now and hasn't gained any charge.
Here's another thing that really adds to the confusion. Near the bottom center of the screen is a charging icon and I can read where is says "86% Full. 31 minutes till full."
My phone was recently updated. Could that update be responsible for causing this?

 

[mustang7757]

Hi welcome to AC!
You just updated to Android 13 , maybe try clearing cache in recovery

 

[mustang7757]

Moved this to s22 forums, made you post owner

 

[Florida Red Wing]

Hi welcome to AC!
You just updated to Android 13 , maybe try clearing cache in recovery

Thanks for the suggestion Mustang.

Could you please provide instructions for clearing cache in recovery? This is getting over this old man's head.

 

[mustang7757]

Thanks for the suggestion Mustang.

Could you please provide instructions for clearing cache in recovery? This is getting over this old man's head.

Try this method

https://youtu.be/UOBeL-O8aMs

 

[Florida Red Wing]

Try this method

https://youtu.be/UOBeL-O8aMs

Thanks for the video Mustang. I was able to follow it and successfully wiped the cache partition. I then put the phone on the wireless charger and there doesn't seem to be any improvement. Any more ideas?

 

[Laura Knotek]

Have you enabled protect battery?

Have you tried diagnostic to check wireless charging?



Sent from my SM-S908U1 using Tapatalk

 

[Florida Red Wing]

Protect battery is not enabled.
I was not able to locate that diagnostics screen you show.

 

[Florida Red Wing]

Okay, I found the app that has the diagnostics and ran it. It shows wireless charging as "Normal"

 

[Laura Knotek]

Protect battery is not enabled.
I was not able to locate that diagnostics screen you show.

It's in Samsung Members from Galaxy Store.

Sent from my SM-S908U1 using Tapatalk

 

[Florida Red Wing]

Thanks Laura. It still indicates it's charging but the charge amount that's displayed is not changing.
Any other ideas I can try?

 

[mustang7757]

Thanks for the video Mustang. I was able to follow it and successfully wiped the cache partition. I then put the phone on the wireless charger and there doesn't seem to be any improvement. Any more ideas?

Try safe mode

Sent from my SM-F936U1 using AC Forums mobile app

 

[Florida Red Wing]

Okay, I started the phone in safe mode and placed it on the wireless charger. It still indicates it's charging but the amount of charge being displayed isn't changing. Thanks for your patience with me on this matter.

 

[mustang7757]

Okay, I started the phone in safe mode and placed it on the wireless charger. It still indicates it's charging but the amount of charge being displayed isn't changing. Thanks for your patience with me on this matter.

I hate to say factory reset because it's not 100 % going fix it for now report the issue to Samsung and use wired charging maybe next update can fix this

Sent from my SM-F936U1 using AC Forums mobile app

 

[Florida Red Wing]

I hate to say factory reset because it's not 100 % going fix it for now report the issue to Samsung and use wired charging maybe next update can fix this

Sent from my SM-F936U1 using AC Forums mobile app

Thank you so much for your help trying to resolve this issue. I will do as you say and report this to Samsung. In the mean time I guess I will have to resort to charging wirelessly because I prefer to not factory reset it unless absolutely necessary.

 

[danhartman26]

Have you tried a different wireless charger? Maybe an official Samsung one? I think I recall someone having a problem way back with a third party charger after an update...

It's worth a try, especially if you know someone who has a charger you can test on so it doesn't cost you anything.

 

[mustang7757]

Thank you so much for your help trying to resolve this issue. I will do as you say and report this to Samsung. In the mean time I guess I will have to resort to charging wirelessly because I prefer to not factory reset it unless absolutely necessary.

Your welcome, yeah I wouldn't factory reset at this point