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  1. Thread Author  Thread Author    #1  
    tsawrie's Avatar

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    Default Kitkat downloading but won't install

    I received the update this morning and downloaded. However, when it tries to install, it errors out, saying there was a problem.
    Do I need to unroot before running this install?
    If so, can someone point me to what I need please?
  2. #2  

    Default Re: Kitkat downloading but won't install

    Yes. Unroot first. What did you use to get root? Saferoot has an unroot function.

    AC App on SGS3
    Samsung Galaxy S3 4gLTE
  3. Thread Author  Thread Author    #3  
    tsawrie's Avatar

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    Default Re: Kitkat downloading but won't install

    I used Odin to root. Can I used Saferoot if I used Odin to root?
  4. Thread Author  Thread Author    #4  
    tsawrie's Avatar

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    Default Re: Kitkat downloading but won't install

    I now have a message stating that the wrong software was detected and that I should return my phone to the store.
  5. #5  

    Default Re: Kitkat downloading but won't install

    Quote Originally Posted by tsawrie View Post
    I now have a message stating that the wrong software was detected and that I should return my phone to the store.
    Whoa! You is in big twouble! Lol haha
  6. #6  

    Default Re: Kitkat downloading but won't install

    Quote Originally Posted by jlost View Post
    Whoa! You is in big twouble! Lol haha
    Were you rooted?
  7. #7  

    Default Re: Kitkat downloading but won't install

    Quote Originally Posted by cguymartin View Post
    Were you rooted?
    I don't root. I like the phone as is or I wouldn't buy it lol
  8. #8  

    Default Kitkat downloading but won't install

    Quote Originally Posted by tsawrie View Post
    I now have a message stating that the wrong software was detected and that I should return my phone to the store.
    Same thing here. unrooted and it says send to store. Guess I'm not on stock rom?

    Update: Eventually got it fixed.
  9. #9  
    pjcruiser's Avatar

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    Default Re: Kitkat downloading but won't install

    Quote Originally Posted by _YoKolorMeBadd View Post
    Same thing here. unrooted and it says send to store. Guess I'm not on stock rom?

    Update: Eventually got it fixed.
    What did you do? Uninstall?
  10. #10  

    Default Re: Kitkat downloading but won't install

    I installed a stock Rom via Odin. Them updated via OTA.

    Sent from my SCH-I535 using Tapatalk
  11. #11  

    Default Re: Kitkat downloading but won't install

    Quote Originally Posted by _YoKolorMeBadd View Post
    I installed a stock Rom via Odin. Them updated via OTA.

    Sent from my SCH-I535 using Tapatalk
    Exactly the right thing to do when you want to take an update and your phone is rooted, and you don't care about having a permanently locked bootloader.. This works if you're rooted, if you're using a custom ROM, whatever. Good solution. After that, if you want to root your phone, you can use towelroot:

    I'm throwing a party and you should come **GS5 ROOT THREAD** - xda-developers

    On the other hand, if you are rooted and have an unlocked bootloader, you might want to wait for a nice custom ROM version of the update, like maybe CleanROM 9 (have my fingers crossed) before updating.

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