Rezound keeps switching from 4G to 3G even in strong 4G areas

dareid02

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Nov 20, 2011
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Starting a couple days ago my Rezound will lose 4G no matter how strong the 4G signal is and switch over to 3G. If I restart the phone or switch it to airplane mode and the back it will pick up the 4G signal again, but in under a minute it will switch back to 3G until I restart it again. Is anyone else having a similar problem?
 

mozygirl

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Feb 7, 2011
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Oh my gosh, one of my Rezounds just started doing this last night. Same exact issue. It will start up in 4G but revert back to 3G in about 30 seconds. I believe it has to be the phone because my other Rezound is fine, 4G all the way. I am planning to return this soon (as soon as the Nexus is out, haha) because I am having major hotspot issues with frequent disconnections on both of the Rezounds. I am tired of calling Verizon!:mad:
 

dareid02

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Nov 20, 2011
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I already returned my Razr for the Rezound so as far as I know now I'm stuck with the Rezound. Actually hat's a bad choice of words, I love the Rezound but I'm afraid this will become a wide spread issue. I also had the hotspot disconnection issue but I just had the hotspot as a luxury so I ended up canceling it.
 

dareid02

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Nov 20, 2011
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Oh my gosh, one of my Rezounds just started doing this last night. Same exact issue. It will start up in 4G but revert back to 3G in about 30 seconds. I believe it has to be the phone because my other Rezound is fine, 4G all the way. I am planning to return this soon (as soon as the Nexus is out, haha) because I am having major hotspot issues with frequent disconnections on both of the Rezounds. I am tired of calling Verizon!:mad:

Mozygirl, does your other Rezound still have 4G? If it is indeed a network problem I would assume that now both phones would have problems getting 4G.
 

angel35

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Mar 22, 2010
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Its the network 4G has been out for more then 2 days in new york city. They say there are working on it. Thay cant tell how long it will take to fix. My whole network was out for about 2 hours. 3 G working now:):D
 

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