Infinite Reboot

[condor637]

My Rezound went into an infinite reboot and even after the battery removal it still rebooted. Attempted the Pwr/ volume Dwn button factory reset but couldn't do it due to the rebooting.

Finally after the rebooting depleted the battery and went into shutdown, I recharged it and then it recovered and i did a factory reset.

Working fine now but has anyone experienced this?

Costco is sending a new Rezound for exchange.

 

[Murph5150]

Sounds like a defective phone.

 

[MrSmith317]

You probably did the only thing you could've. Costco and Amazon seemingly got a bad batch.

 

[condor637]

Probably, well the replacement is on the way.

 

[humpagardengnome]

My Rezound went into a infinite reboot and even after the battery removal it still rebooted. Attempted the Pwr/ volume Dwn button factory reset but couldn't do it due to the rebooting.

Finally after the rebooting depleted the battery and went into shutdown, I recharged it and then it recovered and i did a factory reset.

Working fine now but has anyone experienced this?

Costco is sending a new Rezound for exchange.

Yowsers, that's a new one to me. What were you doing when it happened? Booting up?

 

[condor637]

No, powered it on in the morning (sleep state), Live weather wallpaper starting flashing so after i did a restart it came back in a continuous reboot state and the rest is history.

 

[humpagardengnome]

No, powered it on in the morning (sleep state), Live weather wallpaper starting flashing so after i did a restart it came back in a continuous reboot state and the rest is history.

That's bizarre, hope they don't refurb from the same batch, MrSmith317 mentioned.

 

[Bretski]

My Rezound went into an infinite reboot and even after the battery removal it still rebooted. Attempted the Pwr/ volume Dwn button factory reset but couldn't do it due to the rebooting.

Finally after the rebooting depleted the battery and went into shutdown, I recharged it and then it recovered and i did a factory reset.

Working fine now but has anyone experienced this?

Costco is sending a new Rezound for exchange.

I had the same problem and just returned it for a new one. I checked out the Nexus while doing the return. Definitely a nice phone. Too big for me and IMO, felt cheap in the hand. I compared screens and it was really close. Frankly I don't like how the brighter colors look. I, sure that those who have waited for it will be very happy.

 

[condor637]

Just my luck the replacemnt phone arrived with hot pixels, prior to the repetitive rebooting I Iinstalled PDANET a few hours prior to the problem.

After the factory reset I never reinstalled PDANET and phone has been operating without a hitch, I'm going to keep this phone and just forget about the reboot and call it a fluke.

 

[dpham00]

Just my luck the replacemnt phone arrived with hot pixels, prior to the repetitive rebooting I Iinstalled PDANET a few hours prior to the problem.

After the factory reset I never reinstalled PDANET and phone has been operating without a hitch, I'm going to keep this phone and just forget about the reboot and call it a fluke.

my original rezound came with a dead pixel...from costco also. how much did they charge for the replacement as collateral (in case you don't return the origina defective one)?

 

[condor637]

my original rezound came with a dead pixel...from costco also. how much did they charge for the replacement as collateral (in case you don't return the origina defective one)?

$106.60, the phone hopefully will be fine and it would pain me to return it as it's perfect other than that rebooting which occured only once.

It doesn't overheat or any other issues, here's a link which others have experienced similiar issues.
https://www.google.com/search?q=htc...n-us:IE-SearchBox&ie=&oe=&rlz=1I7ADFA_enUS403