Bluetooth Unable To Communicate With My Fitbit Flex
Whenever I try to pair my Fitbit Flex to my Galaxy Tab 3 (SM-T310) I get the error message "unable to communicate with Flex". Bluetooth detects and shows it as an available device, but can't pair with it. My previous Fitbit Charge never had this problem.
The mobile android app has been properly installed, and the Flex registered with it. It had no problem connecting to the Flex during the installation process.
Funny thing is that using the mobile application, I can sync if both a Wi-Fi internet connection and Bluetooth are turned on, even if it is not paired. If either one is turned off, no go. I don't understand this because the Fitbit Flex is not a Wi-Fi enabled device. I really need the Bluetooth paired to this device because I do not always have an internet connection.
I have posted this question on the Fitbit community, as well as to their customer support, but have not gotten any response in the past 48 hours. So I am hoping that someone here can help.
Whenever I try to pair my Fitbit Flex to my Galaxy Tab 3 (SM-T310) I get the error message "unable to communicate with Flex". Bluetooth detects and shows it as an available device, but can't pair with it. My previous Fitbit Charge never had this problem.
The mobile android app has been properly installed, and the Flex registered with it. It had no problem connecting to the Flex during the installation process.
Funny thing is that using the mobile application, I can sync if both a Wi-Fi internet connection and Bluetooth are turned on, even if it is not paired. If either one is turned off, no go. I don't understand this because the Fitbit Flex is not a Wi-Fi enabled device. I really need the Bluetooth paired to this device because I do not always have an internet connection.
I have posted this question on the Fitbit community, as well as to their customer support, but have not gotten any response in the past 48 hours. So I am hoping that someone here can help.
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